ZYEA
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Support

A question or a problem with ZYEA? Write to us and we’ll reply by email.

Write to support@zyea.app

Delete your account

  1. In ZYEA, open “Settings”.
  2. Scroll to the very bottom and tap “Delete my account”.
  3. Confirm with Apple or Google.

Your online account and its copy on this phone are erased. Deleting your account doesn’t cancel an Apple subscription. Don’t have the app anymore? Write to contact@zyea.app to request deletion.

Manage or cancel ZYEA Pro

  1. On your iPhone, open “Settings” and tap your name.
  2. Tap “Subscriptions”, then ZYEA.

In ZYEA, the Pro offer also has “Manage my subscription” and “Restore Purchases”. Refunds are requested from Apple.

Get your tracking back on another iPhone

Sign in with the same Apple or Google account: your tracking comes back. Your photos come back too if they were backed up with ZYEA Pro.

Stop photo readings

  1. Open “Settings”, then “Privacy”.
  2. Tap “My photos and AI”.
  3. Turn off “Share my photos with AI”.

No photo goes to the AI anymore. You can turn it back on in the same place.

Your information

“Download my information”, at the bottom of “Settings”, gives you a file with your tracking. For any question about your information, write to contact@zyea.app.

The ZYEA mascot sits and reads a small illustrated card.

Other questions? Read the FAQ